Contact Us
Reach out to schedule your personalized cleaning service with Prime Home Cleaning.
FAQ's
Q: Do I need to be home during the cleaning?
A: No. Many of our clients choose to provide access and return to a freshly cleaned home. If you prefer to be home during the service, that’s perfectly fine too.
Q: Do you bring your own cleaning supplies and equipment?
A: Yes. Our team arrives fully equipped with professional-grade cleaning products and tools. If you have specific product preferences or requests, just let us know in advance.
Q: Are your cleaners insured and background-checked?
A: Yes. Our cleaning professionals are fully insured and carefully vetted to ensure your home is in safe, trustworthy hands.
Q: What’s included in a standard cleaning?
A: Standard cleaning includes dusting, vacuuming, mopping, kitchen and bathroom sanitization, surface wiping, and general tidying. For more detailed work, we recommend our deep cleaning service.
A: Routine cleaning focuses on maintaining cleanliness, while deep cleaning targets built-up dirt and hard-to-reach areas such as baseboards, cabinets, and detailed bathroom and kitchen surfaces.
Q: What’s the difference between deep cleaning and routine cleaning?
Q: How long does a cleaning usually take?
A: Cleaning time depends on the size of your home and the type of service selected. We’ll provide an estimated timeframe when you request your free quote.
Q: Do you offer recurring cleaning plans?
A: Yes. We offer weekly, bi-weekly, and monthly cleaning plans to keep your home consistently clean and comfortable.
Q: Are your cleaning products safe for pets and children?
A: Yes. We use products that are designed to be safe for households with children and pets, and we offer eco-friendly options upon request.
Q: What areas do you serve?
A: The areas we serve can be found in the Home Tab, if your area is not listed, give us a call! We can work something out.
Q: What if I’m not satisfied with the cleaning?
A: Your satisfaction is important to us. If something isn’t right, let us know and we’ll work with you to make it right.